+ What is an escape room?
Escape rooms are a type of live, physical adventure game in which people are "locked" in a room with other participants. They have to use elements of the room to find clues, solve a series of puzzles, and escape the room within 60 minutes. Friends, family, co-workers, and even strangers get to work together and use their critical thinking skills to escape the room. Each of our rooms feature a theme with a relevant plot.
+ What does it cost?
Tickets are $18 per person Friday-Sunday. Tickets are $15 per person on Thursdays. Additionally, the City of Lynchburg requires us to impose a 7% Amusement Tax on all admissions. Book one of our 10 person rooms privately and receive a 20% discount. We frequently offer discounts and contests on our Facebook page and email newsletter list.
+ Where in Lynchburg, VA are you located?
Our address is 2264 Lakeside Drive, Suite A, Lynchburg, VA 24501. We are conveniently located in Central Virginia with easy access from Roanoke, Danville, and Charlottesville.
+ What are your hours of operation?
Our regular hours of operation are Wednesday 2PM-6:30PM, Thursday 4PM-10:30PM, Friday and Saturday 11:30AM-10:30PM and Sunday 1:00PM-7:30PM. We reserve the right to close early if there are no bookings. Team building and private events can be booked outside of normal operating hours. Send us a message via our Contact page with the time and date you're interested in and any questions or special requests.
+ Is there an age limit?
Yes, our rooms require that participants are 8 years or older. Exceptions can be made for private groups or by prior arrangement. Guests under 16 years old need to be accompanied by a participating adult. Anyone under the age of 18 must have a parent or guardian sign a waiver.
+ What will I need to bring?
Just bring yourselves... unless you're a minor. If you're under the age of 18, you'll need a signed waiver. If you're under the age of 16 you'll also need a participating adult to accompany you.
+ What time should I arrive?
We recommend arriving 15 minutes prior to your scheduled time. It is essential that you arrive by your scheduled time. When you arrive you will receive a quick briefing of the game. Then the excitement begins! Stick around afterwards for photos in front of our photo wall with your group.
+ Is your business handicap accessible?
Yes, we are handicap accessible.
+ Can I purchase One Way Out gift certificates?
YES! You may purchase gift vouchers here.
+ How do I redeem my gift voucher?
You can redeem your gift voucher here.
+ Do you offer discounts?
We frequently offer discounts and contests on our Facebook page and email newsletter list.
+ What about inclement weather?
We care about the safety of our customers and our employees. We follow all local & federal inclement weather policies. Should such an event occur on a day that you are booked, you will be able to reschedule for a later date.